Alludio sells curated used, vintage, and limited-run items. Every piece is Alludio-owned — individually selected, inspected, documented, and described before it goes up. What you see in the listing is what you get. Our goal is honest representation, not persuasion.

Condition notes, known issues, testing details, and photos are included for every piece in the collection. If something has a flaw, we say so upfront. If documentation is still being completed, the listing will say so clearly.

Used and vintage items have histories. Normal cosmetic wear, age marks, and play history are part of the listing — not exceptions to it.

Available pieces can be purchased directly through the site. Checkout is handled securely by Stripe — your card is charged at the time of purchase, not after the fact. You'll receive a confirmation once payment is complete.

For fragile or high-value items — amps, tube gear, anything requiring careful packing — we complete a brief fulfillment review before shipment. This ensures the item ships in the condition described. You'll hear from us with an estimated timeline.

Questions before you buy are encouraged. If you want to know more about condition, setup history, or anything else — ask before you buy.

• — Continental US shipping only, unless we've agreed otherwise.
• — All items ship insured and with tracking.
• — Small pedals and accessories ship via USPS Priority Mail or equivalent.
• — Instruments ship with custom packing materials. Signature is required upon delivery.
• — Fragile or heavy items (amps, tube equipment, attenuators) may require additional packing time. We'll communicate the timeline.
• — Local pickup is available in the greater Philadelphia / West Chester area by appointment, and is noted on individual listings where it applies.

Shipping within the continental US is included for direct-checkout items. Any exceptions (oversized freight, out-of-area requests) are noted on the listing before you reach checkout.

Returns are accepted when an item arrives materially different from its listing description, or when an item is damaged in transit.

To initiate a return: contact us within 3 daysof receiving the item. Retain all original packaging — it's required for any shipping-damage claim. We'll work with you to resolve the situation fairly.

Items are sold in used or vintage condition unless otherwise noted. Normal cosmetic wear, age, and play history are part of the listing description and are not grounds for return. Custom-built or made-to-order items (such as our amp stands) are final sale unless defective.

This policy is here because honest information helps everyone — not because we expect things to go wrong. If something is unclear, or if you have a question about a specific item, how it ships, or anything else, ask before you buy. That's what the inquiry form is for.